Terms and Conditions – Mantra Host

Last Updated: July 30, 2026

Welcome to Mantra Host! These Terms and Conditions (“Terms”, “Agreement”) govern your access to and use of the services, website, and products provided by Mantra Host (“we”, “us”, “our”).

By registering for an account, purchasing our services, or using our website (https://mantrahost.com), you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Account Eligibility & Registration

• Account Creation: To access our web hosting and domain services, you must create an account. You agree to provide accurate, current, and complete information during registration and keep your contact details updated.
• Account Security: You are responsible for maintaining the confidentiality of your account credentials (usernames and passwords) and for all activities that occur under your account.
• Age Requirement: You must be at least 18 years old or possess legal parental/guardian consent to enter into a binding agreement with Mantra Host.

2. Services & Acceptable Use Policy (AUP)

Mantra Host provides web hosting, domain registration, server management, and related IT services. You agree to use our services solely for legal purposes.

Prohibited Activities

You may not use Mantra Host services to:

• Host, distribute, or link to illegal material, including pirated software, copyrighted material without permission, or trademark-infringing assets.
• Send unsolicited bulk emails (Spam), run mail relays, or operate unauthorized mailing list servers.
• Engage in malicious activity, including phishing, hosting malware/trojans, DDoS attacks, port scanning, or unauthorized server access attempts.
• Host content that promotes hate speech, violence, harassment, or illegal gambling.
• Overuse shared server resources (e.g., CPU, RAM, or bandwidth abuse that degrades service quality for other clients).

Note: Mantra Host reserves the right to suspend or terminate any account immediately and without prior notice if found in violation of our Acceptable Use Policy.

3. Payments, Renewals & Refunds

• Pricing & Billing: Services are billed on a subscription basis (monthly, annually, or multi-annually) as chosen during checkout. Prices are subject to change, but existing subscriptions will be notified prior to renewal.
• Automatic Renewal: Unless canceled before the renewal date, services will automatically renew, and your saved payment method will be charged.
• Late Payments & Suspension: Accounts with overdue invoices may incur late fees or face temporary service suspension. If an invoice remains unpaid after the grace period, services (including hosted files and databases) may be permanently terminated.
• Refund Policy: Shared hosting plans may be eligible for a refund under our money-back guarantee (typically within 14–30 days of initial setup, excluding domain registrations, SSL certificates, and custom setup fees).

4. Domain Name Registrations

• Third-Party Registrars: Domain registrations are processed through accredited ICANN registrars. Domain purchases are non-refundable once registered.
• Ownership & Domain Data: You are responsible for maintaining accurate WHOIS information for registered domains.
• Renewal Responsibility: Mantra Host is not liable for domain expiration or loss due to failed payments, outdated contact info, or delayed customer renewal requests.

5. Account Backups & Data Management

• Data Ownership: You retain full ownership of all data, files, and content hosted on your Mantra Host account.
• Backup Responsibility: While Mantra Host may perform automated routine backups for disaster recovery, you are solely responsible for maintaining off-site backups of your website data, databases, and emails.
• Mantra Host is not liable for data loss, corrupted files, or hardware failures.

6. Service Availability & Uptime (SLA)

• Uptime Goal: Mantra Host strives to maintain high server availability (e.g., 99.9% network uptime).
• Scheduled Maintenance: Scheduled maintenance, emergency server repairs, network outages outside our control, or upstream provider failures are excluded from uptime guarantees.

7. Account Termination & Cancellation

• Cancellation by User: You may cancel your service at any time via the Mantra Host client portal or by submitting a ticket to support@mantrahost.com.
• Termination by Mantra Host: We reserve the right to suspend or terminate services immediately for non-payment, breach of these Terms, or lawful requests by legal authorities.
• Data Removal Upon Termination: Upon account termination, all associated data, emails, and backups will be permanently deleted from our servers.

8. Limitation of Liability & Warranties

• “As Is” Service: Services are provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind, whether express or implied.
• Limitation: To the maximum extent permitted by applicable law, Mantra Host shall not be liable for any indirect, incidental, punitive, or consequential damages, including loss of revenue, profits, or data arising out of or related to the use of our services.

9. Modifications to the Terms

Mantra Host reserves the right to update or modify these Terms and Conditions at any time. Major updates will be communicated on our website or via email notice to active account holders. Continued use of our services following changes constitutes acceptance of the updated Terms.

10. Contact Us

If you have questions or concerns regarding these Terms and Conditions, please contact us:

• Website: https://mantrahost.com
• Email: support@mantrahost.com
• Support Ticket: Via the Mantra Host Client Portal